Ting Internet - Partial Outage
Incident Report for Ting Internet
Resolved
This incident has been resolved.
Posted May 15, 2024 - 17:04 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 15, 2024 - 17:02 EDT
Identified
If you are experiencing difficulties connecting to the internet, it may be necessary to power cycle your fiber modem and router as a result of scheduled maintenance that took place last night. If the issue persists, please contact us at 1-844-846-4994 so that we can provide individual troubleshooting assistance.
Posted May 15, 2024 - 08:27 EDT
This incident affected: Virginia (Charlottesville, VA), North Carolina (Fuquay-Varina, NC, Holly Springs, NC, Sanford, NC), and Colorado (Centennial, CO).