Identified - We have identified a sector of our tower on Mount Bigelow Rd that is currently offline which is affecting service for 8 customers. Our infrastructure team is unable to access this tower due to blocked access - US forest service is performing controlled burns in this area. These customers will have services restored once we re-gain access.
Jan 09, 2026 - 13:56 EST
We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.
Arizona
Partial Outage
90 days ago
99.75
% uptime
Today
Tucson
Operational
90 days ago
98.17
% uptime
Today
Catalina
Operational
90 days ago
100.0
% uptime
Today
Amado
Operational
90 days ago
100.0
% uptime
Today
Douglas
Operational
90 days ago
100.0
% uptime
Today
Green Valley
Operational
90 days ago
100.0
% uptime
Today
Marana
Operational
90 days ago
100.0
% uptime
Today
Mt. Lemmon
Partial Outage
90 days ago
98.12
% uptime
Today
Nogales
Operational
90 days ago
100.0
% uptime
Today
Oracle
Operational
90 days ago
100.0
% uptime
Today
Oro Valley
Operational
90 days ago
100.0
% uptime
Today
Rio Rico
Operational
90 days ago
100.0
% uptime
Today
Sahuarita
Operational
90 days ago
100.0
% uptime
Today
San Manuel
Operational
90 days ago
100.0
% uptime
Today
Tubac
Operational
90 days ago
100.0
% uptime
Today
Vail
Operational
90 days ago
100.0
% uptime
Today
California
Operational
90 days ago
99.68
% uptime
Today
Culver City, CA
Operational
90 days ago
99.96
% uptime
Today
Encinitas, CA
Operational
90 days ago
100.0
% uptime
Today
Fullerton, CA
Operational
90 days ago
100.0
% uptime
Today
Solana Beach, CA
Operational
90 days ago
100.0
% uptime
Today
Carlsbad, CA
Operational
90 days ago
100.0
% uptime
Today
Laguna Woods Village
Operational
90 days ago
98.14
% uptime
Today
Colorado
Operational
90 days ago
99.99
% uptime
Today
Aspen, CO
Operational
90 days ago
100.0
% uptime
Today
Basalt, CO
Operational
90 days ago
100.0
% uptime
Today
Bayfield, CO
Operational
90 days ago
100.0
% uptime
Today
Carbondale, CO
Operational
90 days ago
100.0
% uptime
Today
Centennial, CO
Operational
90 days ago
99.99
% uptime
Today
Colorado Springs, CO
Operational
90 days ago
100.0
% uptime
Today
Cortez, CO
Operational
90 days ago
100.0
% uptime
Today
De Beque, CO
Operational
90 days ago
100.0
% uptime
Today
Dolores, CO
Operational
90 days ago
100.0
% uptime
Today
Durango, CO
Operational
90 days ago
100.0
% uptime
Today
Glenwood Springs, CO
Operational
90 days ago
100.0
% uptime
Today
Greenwood Village, CO
Operational
90 days ago
99.84
% uptime
Today
Grand Junction, CO
Operational
90 days ago
100.0
% uptime
Today
New Castle, CO
Operational
90 days ago
100.0
% uptime
Today
Parachute, CO
Operational
90 days ago
100.0
% uptime
Today
Rifle, CO
Operational
90 days ago
100.0
% uptime
Today
Silt, CO
Operational
90 days ago
99.97
% uptime
Today
Willits, CO
Operational
90 days ago
100.0
% uptime
Today
Thornton, CO
Operational
90 days ago
100.0
% uptime
Today
Idaho
Operational
90 days ago
100.0
% uptime
Today
Greater Sandpoint, ID
Operational
90 days ago
100.0
% uptime
Today
Ponderay, ID
Operational
90 days ago
100.0
% uptime
Today
Maryland
Operational
90 days ago
100.0
% uptime
Today
Westminster, MD
Operational
90 days ago
100.0
% uptime
Today
New Mexico
Operational
90 days ago
100.0
% uptime
Today
Farmington, NM
Operational
90 days ago
100.0
% uptime
Today
North Carolina
Operational
90 days ago
99.8
% uptime
Today
Angiers, NC
Operational
90 days ago
100.0
% uptime
Today
Fuquay-Varina, NC
Operational
90 days ago
99.21
% uptime
Today
Holly Springs, NC
Operational
90 days ago
99.95
% uptime
Today
Rolesville, NC
Operational
90 days ago
99.75
% uptime
Today
Sanford, NC
Operational
90 days ago
99.93
% uptime
Today
Wake Forest, NC
Operational
90 days ago
99.98
% uptime
Today
Tennessee
Operational
90 days ago
97.94
% uptime
Today
Memphis
Operational
90 days ago
97.94
% uptime
Today
Virginia
Operational
90 days ago
99.73
% uptime
Today
Charlottesville, VA
Operational
90 days ago
99.46
% uptime
Today
Alexandria, VA
Operational
90 days ago
100.0
% uptime
Today
Customer Support
Operational
Ting Website, Shop & Your Account
Operational
Shipping & Returns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled -
In Memphis, on 1/16/2026 from 12:30am est to 4:00am est, Engineers in our Memphis partner market will perform scheduled maintenance work on our network.
Work performed in this maintenance should not be customer impacting. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Jan 16, 2026 - 00:30 EST
In Memphis, on 1/21/2026 from 12:30am est to 6:00am est, Engineers in our Memphis partner market will perform scheduled maintenance on our network to upgrade firmware on our equipment.
During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support Posted on
Jan 13, 2026 - 15:30 EST
Resolved -
The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to reconnect to the network. We sincerely apologize for the disruption.
Jan 14, 23:55 EST
Identified -
Ting's network Partner has informed Ting that mobile customers may experience issues making voice calls and may see "SOS" instead of a 4G/5G connection. Data service may also be intermittently impacted. Our Network Partner is working to resolve the issue.
Jan 14, 15:46 EST
Resolved -
This incident has been resolved.
Jan 13, 21:45 EST
Monitoring -
We have resolved a power equipment failure by replacing a part which caused the outage. Our monitoring is showing a full restoration of service at this time. Thank you for your patience.
Jan 13, 13:45 EST
Update -
Ting technicians are on site at our data center and working with our equipment vendor to troubleshoot the problem. Thank you for your patience while we work to restore service.
Jan 13, 13:05 EST
Identified -
Ting technicians are on the way to our local data center to investigate our equipment and determine next steps for resolving the outage. We will post further information as soon as it becomes available.
Jan 13, 11:56 EST
Investigating -
Ting Internet engineers are investigating reports of an outage impacting service for some customers in Culver City, CA. We will post further information and next steps here as soon as it becomes available.
Jan 13, 10:55 EST
Resolved -
This incident has been resolved.
Jan 9, 13:35 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 9, 13:00 EST
Identified -
We are currently investigating an issue with our website Ting.com. At this time users are not able to access the website or login to their accounts. Ting Internet service is not impacted and working normally.
Jan 9, 12:25 EST